Corporate communications, be they for internal or external audiences, require a deftness of touch, an extra effort to engage. After all, they probably think they've heard it all before...
Somebody's got to do it
We need to address issues surrounding interpersonal relationships within the workplace. Can you help...?
Having been commissioned to produce a corporate video for K-Line, the world’s fourth largest shipping company, they then asked us if we could produce a series of training films to cover some specific issues they felt needed addressing.
So we created our own mini-series of The Office which we used to highlight some of the problems people face in the workplace.
Keeping everyone in the loop
Britain's largest commercial developer is a complex operation covering multiple locations and a diverse workforce...
Landmark locations such as Piccadilly Circus are typical of the high profile retail and office developments that Land Securities is famous for. The business is dynamic and keeping employees abreast of their fast changing world is the job of Landmark, an e-magazine which we created and produce six times a year and which is delivered online via their intranet. Internal research has shown each edition is eagerly awaited so job done.
Bringing brands together
The merging of two brands can be the best of times and the worst of times. What's required is smart thinking and a positive outlook...
When Air France KLM bought VLM Airlines and merged it with their regional operation CityJet, there were some concerns that VLM’s highly loyal customer base might feel the award-winning service they had become accustomed to might be under threat. But a threat can be turned into an opportunity if you take the high ground.
Getting to know you
With a workforce of thousands responsible for delivering customer satisfaction at every interaction, consistency is key
Managing the day-to-day practical needs of 8,000 properties owned by both private and public sector organisations across the UK is no easy task. It places your delivery teams at the very centre of your brand promise. Imbuing new employees to the company with a right first time mentality is therefore key. To help LandSecurities achieve that aim we worked with them to produce a Welcome Pack that would provide a full comprehensive fast track introduction into the organisation's values.
Have you met your colleagues?
2,500 employees in 31 countries. How do you bring them together to develop stronger working relationships...
Multinational organisations can often lack cohesion with countries or regions acting autonomously. It’s a people thing. So ING were determined to bring everyone together to share both the working and even their personal experiences. Our solution was US:-). An online community where everyone is encouraged to participate. Starting from the top down. No exceptions. It works!